FAQ's

What are Cornish Embers candles made from?

Our candles are made from 100% natural soy wax, which is eco-friendly, biodegradable, and provides a clean, long-lasting burn. We also use premium fragrance oils to create our unique scents.

How long do your candles burn?

Burn times vary depending on the size of the candle, but on average, our candles last between 25 to 40 hours. For best results, we recommend following our candle care guide to maximize burn time.

Are your candles safe for pets?

Our candles are made from natural soy wax and high-quality fragrance oils, which are generally safe for homes with pets. However, we recommend keeping lit candles out of reach of pets and ensuring proper ventilation.

Do you offer refills or recycling programs?

While we currently don’t offer refills, we encourage customers to repurpose their candle containers once they’re empty. Simply clean out the jar, and use it as storage or a decorative piece!

Do you ship internationally?

Currently, we ship nationwide within the UK. We are working on expanding our shipping options to international customers soon!

Can I return or exchange a candle?

We accept returns or exchanges within 30 days of purchase if the candle is unused and in its original packaging. Please contact our customer service team to initiate a return. See here for more details.